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Why Is My Vape Not Working?
Touch of Vape FAQs
Most vaping device problems follow a predictable pattern and have a clear fix. Here is a systematic troubleshooting guide that addresses the most common causes of vaping devices not working correctly.
Battery
Most Common Single Cause, Check Charge First
Coil
Second Most Common, Connection or Replacement Needed
Liquid Level
Check Before Anything Else, Low Liquid Explains Many Issues
Start here
Why Is My Vape Not Working? Start With These Checks
Work through a systematic checklist before assuming the device is faulty
Most vaping problems are solved in under five minutes
When a vape device stops working correctly, the temptation is to assume it is broken. In the majority of cases, the problem is one of four things: the battery needs charging, the coil or pod is not properly seated, the liquid level is too low or the coil needs replacing. Working through these checks in order resolves the problem for most customers without any technical knowledge required.
The troubleshooting checklist
Work Through This Checklist in Order
1
Check the battery
Is the battery LED solid or flashing? A rapidly flashing LED often indicates a low battery. Charge the device fully before investigating further.
2
Check the liquid level
A coil running dry produces a burnt taste or no vapour. Check that the tank or pod has sufficient liquid. If running low, refill before continuing.
3
Check the coil or pod connection
Remove and reinsert the coil or pod. Clean any liquid residue from the connection points with a dry tissue. Ensure the coil or pod clicks fully into place.
4
Check the coil age
When did you last change the coil? Coils typically last one to three weeks. If you cannot remember, replace the coil with a new one, properly primed, and test again.
5
Check the airflow
Are the airflow ports unobstructed? Lint, liquid residue or a closed airflow ring can prevent draws even when the device is firing.
6
Check for safety lock
Many devices have a five-click lock/unlock mechanism. Five rapid presses of the fire button unlocks the device if it has been accidentally locked. The LED will typically flash to confirm unlock.
"Nine times out of ten when a customer brings in a device that is not working, it is the battery or the coil. Check those two first and you will solve the problem 90% of the time."
Touch of Vape teamSpecific symptoms
What Specific Symptoms Tell You
01
LED flashing rapidly and no vapour
Battery very low. Charge fully.
02
LED activates but no vapour
Coil connection issue or coil failure. Remove, clean contacts, reinstall or replace.
03
Burnt taste and reduced vapour
Coil at end of life or running low on liquid. Refill and/or replace coil.
04
Gurgling or bubbling noise
Flooded coil. See our guide on why your vape is bubbling.
05
Leaking from the base
Coil not seated properly or overfilled. See our leaking guide.
06
No LED at all when pressing fire
Battery fully flat, device locked (five-click unlock) or a device fault if fully charged.
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Our FAQ guide covers every common vaping device problem with clear, practical fixes.
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